Amacom
Fitz-Enz Jac:
The Roi Of Human Capital
Measuring The Economic Value Of Employee Performance
2 Rev Ed
Amacom (United States), 2009
Hardback, 336 pages
Goodman John M.:
Strategic Customer Service
Managing The Customer Experience To Increase Positive Word Of Mouth, Build Loyalty, And Maximize Profits
Amacom (United States), 2009
Hardback, 240 pages
Mackenzie Alec, Nickerson Patricia:
The Time Trap
4 Rev Ed
Amacom (United States), 2009
Paperback, 304 pages
Bolton Robert, Bolton Dorothy Grover:
People Styles At Work! And Beyond
Making Bad Relationships Good And Good Relationships Better
2 Rev Ed
Amacom (United States), 2009
Paperback, 208 pages
Taylor Johnny C., Stern Gary H.:
The Trouble With Hr
An Insider's Guide To Finding And Keeping The Best People
Amacom (United States), 2009
Hardback, 300 pages
Tracy Brian:
Reinvention
How To Make The Rest Of Your Life The Best Of Your Life
Amacom (United States), 2009
Hardback, 224 pages
Falcone Paul:
101 Tough Conversations To Have With Employees
A Manager's Guide To Addressing Performance, Conduct, And Discipline Challenges
Amacom (United States), 2009
Paperback, 304 pages
Powers Dennis M.:
Taking The Sea
Perilous Waters, Sunken Ships, And The True Story Of The Legendary Wrecker Captains
Amacom (United States), 2009
Hardback, 320 pages








