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Lorraine L. Ukens

Ukens Lorraine L.:
101 Ways To Improve Customer Service

Training, Tools, Tips, And Techniques
John Wiley And Sons Ltd (United States), 2007
Paperback, 400 pages

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Ukens Lorraine L.:
The New Encyclopedia Of Group Activities

John Wiley And Sons Ltd (United States), 2004
Loose-leaf, 512 pages

Our price: £52.50
List price: £70.00
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Ukens Lorraine L.:
Energize Your Audience!

75 Quick Activities That Get Them Started And Keep Them Going
John Wiley And Sons Ltd (United States), 2000
Paperback, 218 pages

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You save: 30%

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Ukens Lorraine L.:
All Together Now!

A Seriously Fun Collection Of Interactive Training Games And Activities
John Wiley And Sons Ltd (United States), 1999
Paperback, 256 pages

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You save: 30%

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Will be shipped from: United Kingdom
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