Colin Shaw
Shaw Colin:
The Dna Of Customer Experience
How Emotions Drive Value
Palgrave Macmillan (UK), 2007
Hardback
Burgess Colette, Pritchatt Nicki, Shaw Colin:
Proactive Health & Social Care / Candidate Book (Level 2)
Heinemann Educational Publishers (United Kingdom), 2007
Paperback, 288 pages
Burgess Colette, Shaw Colin, Pritchatt Nicki:
S/Nvq Level 2 Health And Social Care Easy Steps
Essential Knowledge For Less Confident Candidates In An Easy-To-Use Format
Heinemann Educational Publishers (United Kingdom), 2007
Paperback, 288 pages
Shaw Colin:
Revolutionize Your Customer Experience
Palgrave Macmillan (United Kingdom), 2004
Hardback, 224 pages
Shaw Colin, Ivens John:
Building Great Customer Experiences
2 Rev Ed
Palgrave Macmillan (United Kingdom), 2004
Paperback, 288 pages
Shaw Colin, Ivens John:
Building Great Customer Experiences
Palgrave Macmillan (United Kingdom), 2002
Hardback, 240 pages




