Barbara Czegel
Czegel Barbara, Baschab John:
Help Desk / With Online And Complete It
2 Rev Ed
John Wiley And Sons Ltd (United States), 2003
Paperback, 962 pages
Czegel Barbara:
Help Desk Practitioner's Handbook
John Wiley And Sons Ltd (United States), 1999
Paperback, 432 pages
Czegel Barbara:
Running An Effective Help Desk
Planning, Implementing, Marketing, Automating, Improving, Outsourcing
2 Rev Ed
John Wiley And Sons Ltd (United States), 1998
Paperback, 464 pages


