An Integrated Approach
John Wiley And Sons Ltd (United States), 2007
Hardback, 736 pages
An Integrated Approach
Mcgraw-Hill Education - Europe (United States), 2003
Hardback, 832 pages
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Ten years ago, everybody expected that on-line shops would work fully automatically: no staff, no stock, no office, just a computer and delivery service from factory to customer. Prices in on-line shops were expected to be extremely low because of minimal costs. Unfortunately, it didn't work. Customers needed help and information and e-shops needed to pay more employees. Costs and prices in e-shops increased.
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