Great Britain. Office Of Government Commerce:
How To Manage Service Provision
Format Publishing Ltd (United Kingdom), 2002
Paperback, 100 pages
Size: 210x297 mm
ISBN: 9781903091128
ISBN-10: 1903091128
List price: £25.00
You save: 5%
How To Manage Service Provision
This guide presents the main components of service management from a business point of view so as to provide a balance between what the business wants and what the provider can deliver. Managing service performance, working relationships, and contracts are also discussed.
