White Larry Nash:
Library Performance And Service Competition

Developing Strategic Responses

Chandos Publishing (Oxford) Ltd (United Kingdom), 2008
Paperback, 152 pages
Size: 234x156 mm
ISBN: 9781843343141
ISBN-10: 1843343142

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Library Performance And Service Competition

Describes how the library can identify the service environment factors impacting customers' strategic needs; identify library competitors' strategic abilities and service environment impacts; and use the combined results to develop proactive competitive responses that drive the service environment instead of reacting to the service environment.

Related links:

Larry Nash White
Library, archive & information management
Library & information sciences
Reference, information and interdisciplinary subjects
Chandos Publishing (Oxford) Ltd

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Larry Nash White
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