Ravenscroft Terry:
Dear Customer Services
Letters From The World's Most Troublesome Shopper
Michael O'Mara Books Ltd (United Kingdom), 2008
Paperback, 208 pages
Size: 198x129 mm
ISBN: 9781843172963
ISBN-10: 1843172968
List price: £6.99
You save: 30%
Dear Customer Services
Focusses on companies ranging from Kellogg's and Ryvita to Mars, Heinz and Cadbury. This book tackles things from quality and pricing to taste and advertising campaigns, quizzing companies like Ferrero about why it's impossible to 'feel the nuts' in Nutella spread 'despite going through it with a fine tooth comb'.

