Ford Lisa, Mcnair David, Perry William:
Exceptional Customer Service
Exceed Customer Expectations To Build Loyalty And Boost Profits
Adams Media Corporation (United States), 2009
Paperback, 224 pages
Size: 229x152 mm
ISBN: 9781605500386
ISBN-10: 1605500380
List price: £9.99
You save: 30%
Exceptional Customer Service
Shows management how to not merely give good service but how to exceed their customers' expectations. This book also provides examples of companies that provide Exceptional Customer Service.

