Ford Lisa, Mcnair David, Perry William:
Exceptional Customer Service

Exceed Customer Expectations To Build Loyalty And Boost Profits

2 Rev Ed

Adams Media Corporation (United States), 2009
Paperback, 224 pages
Size: 229x152 mm
ISBN: 9781605500386
ISBN-10: 1605500380

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Exceptional Customer Service

Shows management how to not merely give good service but how to exceed their customers' expectations. This book also provides examples of companies that provide Exceptional Customer Service.

Related links:

Lisa Ford
David Mcnair
William Perry
Customer services
Sales & marketing
Business & management
Economics, finance, business and industry
Adams Media Corporation

More information from Wikipedia:

Lisa Ford
David Mcnair
William Perry
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