Read Brendan B.:
Designing The Best Call Center For Your Business
A Complete Guide For Location, Services, Staffing, And Outsourcing
Elsevier Science & Technology (United Kingdom), 2005
Paperback, 300 pages
Size: 229x152 mm
ISBN: 9781578203130
ISBN-10: 1578203139
List price: £21.99
You save: 5%
Designing The Best Call Center For Your Business
Examines various aspects of opening and expanding a live agent call center, with in-depth coverage on facilities and workstation design; site selection, including communications and power backups.
