Hollins William J., Shinkins Sadie:
Managing Service Operations

Design And Implementation

Sage Publications Ltd (United Kingdom), 2006
Hardback, 312 pages
Size: 242x170 mm
ISBN: 9781412929523
ISBN-10: 1412929520

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Managing Service Operations

Guiding readers through each stage in the design and implementation of service operations, this book combines examples that are easy to relate to with theory. It contains chapters that include: Chapter objectives; Short cases; Student exercises; Chapter summaries; Further reading section; and A glossary of key terms.

Related links:

William J. Hollins
Sadie Shinkins
Operational research
Management & management techniques
Business & management
Economics, finance, business and industry
Sage Publications Ltd

More information from Wikipedia:

William J. Hollins
Sadie Shinkins
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