Cases In Operations Management

Building Customer Value Through World-Class Operations

Editor: Robert D.Klassen

Sage Publications Ltd (United Kingdom), 2005
Paperback, 440 pages
Size: 232x187 mm
ISBN: 9781412913713
ISBN-10: 1412913713

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Cases In Operations Management

Features case studies from varied settings with strong grounding in real-world decisions. These cases continue to illustrate basic concepts while expanding students' understanding of economic, political and cultural concerns that must be interwoven into such key areas as process design, quality and supply chain management.

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Robert D. Klassen
Operational research
Management & management techniques
Business & management
Economics, finance, business and industry
Sage Publications Ltd

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Robert D. Klassen
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