Brown Michael:
Stop Putting Prisoners On The Frontline And Calling It Customer Service

Acanthus Publishing (United States), 2009
Cd-rom
ISBN: 9780981895864
ISBN-10: 0981895867

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Stop Putting Prisoners On The Frontline And Calling It Customer Service

Takes you on a journey where you are challenged to follow the author's fresh customer service message to treat the employee as number one, and the customer as number two, in order to get customers for life.

Related links:

Michael Brown
Customer services
Sales & marketing
Business & management
Economics, finance, business and industry
Acanthus Publishing

More information from Wikipedia:

Michael Brown
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