Brown Michael:
Stop Putting Prisoners On The Frontline And Calling It Customer Service
Acanthus Publishing (United States), 2009
Cd-rom
ISBN: 9780981895864
ISBN-10: 0981895867
List price: £20.99
You save: 30%
Stop Putting Prisoners On The Frontline And Calling It Customer Service
Takes you on a journey where you are challenged to follow the author's fresh customer service message to treat the employee as number one, and the customer as number two, in order to get customers for life.

