Quinn Senator Feargal:
Crowning The Customer

How To Become Customer-Driven

4 Rev Ed

O'Brien Press Ltd (Ireland), 2005
Paperback, 160 pages
Size: 216x135 mm
ISBN: 9780862789527
ISBN-10: 0862789524

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Crowning The Customer

Customer service is the competitive business battleground of the twenty-first century. This book explains: the 'Boomerang Principle' (bringing the customer back); how to get the feel of the market place; how to listen effectively to the customer; customer panels; and, why you should increase the number of complaints.

Related links:

Senator Feargal Quinn
Customer services
Sales & marketing
Business & management
Economics, finance, business and industry
O'Brien Press Ltd

More information from Wikipedia:

Senator Feargal Quinn
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