Gallagher Richard S.:
How To Tell Anyone Anything
Breakthrough Techniques For Handling Difficult Conversations At Work
Amacom (United States), 2009
Paperback, 224 pages
Size: 228x153 mm
ISBN: 9780814410158
ISBN-10: 0814410154
List price: £8.99
You save: 15%
How To Tell Anyone Anything
Steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages. This book offers readers insight into how we all react naturally to criticism and how to transform interactions that might become verbal tugs of war into collaborative, problem-solving sessions.

