Epstein Paul, Coates Paul M., Wray Lyle D., Swain David:
Results That Matter
Improving Communities By Engaging Citizens, Measuring Performance, And Getting Things Done
John Wiley And Sons Ltd (United States), 2006
Hardback, 272 pages
Size: 238x184 mm
ISBN: 9780787960582
ISBN-10: 0787960586
List price: £16.99
You save: 25%
Results That Matter
Provides a governance framework for using valuable tools of community improvement - performance measurement and citizen engagement - to empower communities to achieve the outcomes their citizens desire. This book also offers guidance for public and nonprofit managers, including practices for effective communities, and new roles for citizens.

