Pike Bob, Arch Dave:
Dealing With Difficult Participants

John Wiley And Sons Ltd (United Kingdom), 1997
Paperback, 128 pages
Size: 244x176 mm
ISBN: 9780787911164
ISBN-10: 078791116X

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Dealing With Difficult Participants

Offers the knowledge and skills needed to deal with almost any difficult participant. This work shows how to identify the types of difficult participants, and then how to decided which technique is best suited for dealing with each individual.

Related links:

Bob Pike
Dave Arch
Business negotiation
Business & management
Economics, finance, business and industry
John Wiley And Sons Ltd

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Bob Pike
Dave Arch
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