Oakland John S., Morris Peter:
Total Quality Management
A Pictorial Guide For Managers
Elsevier Science & Technology (United Kingdom), 1997
Paperback, 96 pages
Size: 297x210 mm
ISBN: 9780750623247
ISBN-10: 0750623241
Total Quality Management
Covers the complex concepts and confusing jargon associated with implementing Total Quality. This book shows students and managers what they need to understand about TQM.


