Owen Richard, Brooks Laura:
Answering The Ultimate Question
How Net Promoter Can Transform Your Business
John Wiley And Sons Ltd (United Kingdom), 2008
Hardback, 320 pages
Size: 231x162 mm
ISBN: 9780470260692
ISBN-10: 0470260696
List price: £19.99
You save: 30%
Answering The Ultimate Question
Tells how based on a variety of real case studies' to actually embed Net Promoter discipline in organizations of various types.

