Walker John R., Miller Jack E.:
Supervision In The Hospitality Industry
Leading Human Resources
John Wiley And Sons Ltd (United Kingdom), 2009
Hardback, 512 pages
Size: 243x197 mm
ISBN: 9780470077832
ISBN-10: 0470077832
List price: £52.50
You save: 10%
Supervision In The Hospitality Industry
Human resources are led, not managed. This book shows how to lead people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.

