Walker John R., Miller Jack E.:
Supervision In The Hospitality Industry

Leading Human Resources

6 Rev Ed

John Wiley And Sons Ltd (United Kingdom), 2009
Hardback, 512 pages
Size: 243x197 mm
ISBN: 9780470077832
ISBN-10: 0470077832

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Supervision In The Hospitality Industry

Human resources are led, not managed. This book shows how to lead people who cook, serve, tend bar, check guests in and out, carry bags, clean rooms, mop floors - the people on whom success or failure of every hospitality enterprise depends.

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John R. Walker
Jack E. Miller
Personnel & human resources management
Management of specific areas
Business & management
Economics, finance, business and industry
John Wiley And Sons Ltd

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John R. Walker
Jack E. Miller
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