Gaster Lucy, Squires Amanda:
Providing Quality In The Public Sector

A Practical Approach To Improving Public Services

Open University Press (United Kingdom), 2003
Paperback, 304 pages
Size: 228x152 mm
ISBN: 9780335209552
ISBN-10: 0335209556

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Providing Quality In The Public Sector

Argues that if public services are to be reformed or improved, achieving the best possible quality of service is essential. This title presents a model for understanding quality and putting it into practice. It examines quality philosophies and approaches. It presents overviews of policy on quality in central and local government.

Related links:

Lucy Gaster
Amanda Squires
Central government
Politics & government
Social sciences
Open University Press

More information from Wikipedia:

Lucy Gaster
Amanda Squires
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