Shaw Colin, Ivens John:
Building Great Customer Experiences
Palgrave Macmillan (United Kingdom), 2002
Hardback, 240 pages
Size: 241x166 mm
ISBN: 9780333990131
ISBN-10: 0333990137
List price: £25.00
You save: 30%
Building Great Customer Experiences
This volume is about building and delivering great customer experiences. With the use of examples and cases, the authors show that this is key for all companies and organizations.

