Shaw Colin:
The Dna Of Customer Experience

How Emotions Drive Value

Palgrave Macmillan (United Kingdom), 2007
Hardback, 288 pages
Size: 234x156 mm
ISBN: 9780230500006
ISBN-10: 0230500005

Our price: £25.65
List price: £27.00
You save: 5%

Usually ships in 1-2 working days.

Will be shipped from: United Kingdom
 Add to Shopping Basket 

The Dna Of Customer Experience

How Emotions Drive Value. Focuses on the critical role of emotions in forming and sustaining the customer experience and how this is crucial for profitability and business success.

Related links:

Colin Shaw
Sales & marketing management
Sales & marketing
Business & management
Economics, finance, business and industry
Palgrave Macmillan

More information from Wikipedia:

Colin Shaw
© 2006-2009 Eruditor Ltd and its partners

Search

Whole catalogue
Typography

Advanced Search

Browse

Authors’ Name Index

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Share |