Stone Douglas, Patton Bruce, Heen Sheila:
Difficult Conversations
How To Discuss What Matters Most
Penguin Books Ltd (United Kingdom), 2000
Paperback, 272 pages
Size: 198x129 mm
ISBN: 9780140277821
ISBN-10: 014027782X
List price: £9.99
You save: 30%
Difficult Conversations
What is a difficult conversation? Asking for a pay rise, saying 'no' to your boss or spouse, confronting a friend or neighbor, asking a difficult favor, apologizing. This book helps you to turn your difficult conversations into positive, problem-solving experiences.

