Office Of Government Commerce:
Building An Itil Based Service Management Department
Stationery Office Books (United Kingdom), 2008
Hardback
Size: 216x216 mm
ISBN: 9780113310968
ISBN-10: 011331096X
List price: £30.00
You save: 5%
Building An Itil Based Service Management Department
Explains how to build an ITIL based Service Management Department. This title uses terminology consistent with the ITIL Service Management Practices and the ITIL glossary, acronymns and definitions. It embraces both ITIL Version 2 and ITIL Version 3.
