Official Introduction To The Itil Service Lifecycle Book

Stationery Office Books (United Kingdom), 2007
Paperback, 238 pages
Size: 213x213 mm
ISBN: 9780113310616
ISBN-10: 0113310617

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Official Introduction To The Itil Service Lifecycle Book

This official introduction is your gateway to ITIL. It explains the basic concept of IT Service Management and the place of ITIL, introducing the new lifecycle model, which puts into context all the familiar ITIL processes from the earlier books.

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