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Lacy Shirley, Macfarlane Ivor:
Service Transition

Stationery Office Books (United Kingdom), 2007
Paperback, 261 pages
Size: 280x215 mm
ISBN: 9780113310487
ISBN-10: 011331048X

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Service Transition

ITIL Version 3's (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests best practice for ITSM. This title provides guidance and process activities for the transition of services in the operational business environment. It covers the long-term change management role, release and deployment practices.

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Shirley Lacy
Ivor Macfarlane
Business mathematics & systems
Business & management
Economics, finance, business and industry
Stationery Office Books

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Shirley Lacy
Ivor Macfarlane
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