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Cannon David, Wheeldon David:
Service Operation

Stationery Office Books (United Kingdom), 2007
Paperback
Size: 280x215 mm
ISBN: 9780113310463
ISBN-10: 0113310463

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Service Operation

Introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. This title covers concepts and guidance such as: Application Management, Change Management, Operations Management, Control processes and function, Scaleable practices, and, Measurement and control.

Related links:

David Cannon
David Wheeldon
Business mathematics & systems
Business & management
Economics, finance, business and industry
Stationery Office Books

More information from Wikipedia:

David Cannon
David Wheeldon
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