Iqbal Majid, Nieves Michael:
Service Strategy
Stationery Office Books (United Kingdom), 2007
Paperback, 264 pages
Size: 280x215 mm
ISBN: 9780113310456
ISBN-10: 0113310455
List price: £85.00
You save: 5%
Service Strategy
Presents a view of ITIL that aligns business and IT so that each brings out the best in the other. This title covers concepts and guidance which include: Service Management strategy and value planning, Linking IT service strategy to business needs, and, Planning and implementing service strategy.
