Benjamin Susan:
Perfect Phrases For Dealing With Difficult Situations At Work

Hundreds Of Ready-To-Use Phrases For Coming Out On Top Even In The Toughest Office Conditions

Mcgraw-Hill Education - Europe (United States), 2008
Paperback, 224 pages
Size: 198x119 mm
ISBN: 9780071597326
ISBN-10: 0071597328

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Perfect Phrases For Dealing With Difficult Situations At Work

Offers ready-to-use phrases that help readers avoid disasters, steer clear of sticky circumstances with coworkers, and leave them in control. This guide provides words for various situations, including: handling criticism and being heard criticizing; picking up the ball when someone else has dropped it; and deflecting a flirtatious client.

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Susan Benjamin
Office & workplace
Business & management
Economics, finance, business and industry
Mcgraw-Hill Education - Europe

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