Patterson Kerry, Grenny Joseph, Mcmillan Ron, Switzler Al:
Crucial Conversations
Tools For Talking When Stakes Are High
Mcgraw-Hill Education - Europe (United States), 2002
Paperback, 256 pages
Size: 227x150 mm
ISBN: 9780071401944
ISBN-10: 0071401946
List price: £12.99
You save: 25%
Crucial Conversations
When stakes are high, opinions vary, and emotions run strong, you have three choices: avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; and discover how to communicate best when it matters most. This guide gives you the tools you need to step up to life's difficult conversations.

