Sales & marketing
Advertising Customer services Market research Public relations Sales & marketing management
Arden Paul:
It's Not How Good You Are, It's How Good You Want To Be
Phaidon Press Ltd (United Kingdom), 2003
Paperback, 128 pages
Blanchard Kenneth H., Bowles Sheldon:
Raving Fans
Revolutionary Approach To Customer Service
Harpercollins Publishers (United Kingdom), 1998
Paperback, 160 pages
Stewart Grant:
Successful Sales Management
How To Make Your Team The Best
2 Rev Ed
Pearson Education Limited (United Kingdom), 1999
Paperback, 192 pages
Bradley Sally:
S/Nvq Level 2 Customer Service
2 Rev Ed
Pearson Education, Oxford (United Kingdom), 2007
Paperback, 336 pages
Rackham Neil:
Spin-Selling
New Ed
Gower Publishing Ltd (United Kingdom), 1995
Paperback, 272 pages
Scott David Meerman:
The New Rules Of Marketing And Pr
How To Use News Releases, Blogs, Podcasting, Viral Marketing And Online Media To Reach Buyers Directly
John Wiley And Sons Ltd (United Kingdom), 2008
Paperback, 320 pages
Mitchell Jack:
Hug Your Customers
Love The Results
Penguin Books Ltd (United Kingdom), 2004
Paperback, 304 pages
Comm Joel, Burge Ken:
Twitter Power
How To Dominate Your Market One Tweet At A Time
John Wiley And Sons Ltd (United Kingdom), 2009
Hardback, 272 pages
Advertising Customer services Market research Public relations Sales & marketing management








