Customer services
Annerino Carla, Annerino Angela:
Learn How To Count Back Change Instantly...
Trafford Publishing (Canada), 2008
Paperback, 112 pages
Latchman David S.:
Eukaryotic Transcription Factors
5 Rev Ed
Elsevier Science & Technology (United Kingdom), 2007
Paperback, 488 pages
Tisch Jonathan, Weber Karl:
Chocolates On The Pillow Aren'T Enough
Reinventing The Customer Experience
Annotated Ed
John Wiley And Sons Ltd (United Kingdom), 2007
Hardback, 272 pages
Willcocks Leslie P., Finnegan David:
Implementing Crm
From Technology To Knowledge
John Wiley And Sons Ltd (United Kingdom), 2007
Hardback, 342 pages
Martinez Mario, Hobbi Bob:
Building A Customer Service Culture
The Seven Service Elements Of Customer Success
Information Age Publishing (United States), 2008
Paperback, 164 pages
Martinez Mario, Hobbi Bob:
Building A Customer Service Culture
The Seven Service Elements Of Customer Success
Information Age Publishing (United States), 2008
Hardback, 164 pages
Welsh Ken:
Happy About Customer Service?
Creating A Culture Of Customer Service Excellence
Happy About (United States), 2008
Paperback, 104 pages
Sauers Amy:
Effective Customer Relationship Management
How Emotion Drives Sustainable Success
Cambria Press (United States), 2008
Hardback, 220 pages








