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Steger Jim, Snyder Mike, Bosak Brad, O'Brien Corey, Richardson Philip:
Programming Microsoft Dynamics Crm 4.0

Microsoft Press,U.S. (United States), 2008
Paperback, 596 pages

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Love At First Sight - How To Make Your Prospects Fall In Love With You And Your Business Instantly - And Much More - 101 World Class Expert Facts, Hints, Tips And Advice On Customer Service

Editor: Jerry Alexander
Emereo Pty Limited (Australia), 2009
Paperback, 272 pages

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Menken Ivanka, Blokdijk Gerard:
Delivering Unforgettable Customer Service

The Guide For Implementing Perfect Service In Your Organization
Emereo Pty Limited (Australia), 2009
Paperback, 148 pages

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Bradley Mark:
Retails Of The Unexpected

Ardra Press (United Kingdom), 2008
Paperback, 256 pages

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Lindgreen Adam:
Managing Market Relationships

Methodological And Empirical Insights
Gower Publishing Ltd (United Kingdom), 2008
Hardback, 230 pages

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Wolenik Marc J., Sinay Damin:
Microsoft Dynamics Crm 4.0 Unleashed

Pearson Education (Us) (United States), 2008
Paperback, 864 pages

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Cook Sarah:
Customer Care Excellence

How To Create An Effective Customer Focus
5 Rev Ed
Kogan Page Ltd (United Kingdom), 2008
Paperback, 288 pages

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