Customer services
Steger Jim, Snyder Mike, Bosak Brad, O'Brien Corey, Richardson Philip:
Programming Microsoft Dynamics Crm 4.0
Microsoft Press,U.S. (United States), 2008
Paperback, 596 pages
Menken Ivanka, Blokdijk Gerard:
Support Center Complete Handbook - How To Analyze, Assess, Manage And Deliver Customer Business Needs And Exceed Customer Expectations With Help Desk, Support Center And Service Desk
Emereo Pty Limited (Australia), 2009
Paperback, 614 pages
Love At First Sight - How To Make Your Prospects Fall In Love With You And Your Business Instantly - And Much More - 101 World Class Expert Facts, Hints, Tips And Advice On Customer Service
Editor: Jerry Alexander
Emereo Pty Limited (Australia), 2009
Paperback, 272 pages
Menken Ivanka, Blokdijk Gerard:
Delivering Unforgettable Customer Service
The Guide For Implementing Perfect Service In Your Organization
Emereo Pty Limited (Australia), 2009
Paperback, 148 pages
Bradley Mark:
Retails Of The Unexpected
Ardra Press (United Kingdom), 2008
Paperback, 256 pages
Lindgreen Adam:
Managing Market Relationships
Methodological And Empirical Insights
Gower Publishing Ltd (United Kingdom), 2008
Hardback, 230 pages
Wolenik Marc J., Sinay Damin:
Microsoft Dynamics Crm 4.0 Unleashed
Pearson Education (Us) (United States), 2008
Paperback, 864 pages
Cook Sarah:
Customer Care Excellence
How To Create An Effective Customer Focus
5 Rev Ed
Kogan Page Ltd (United Kingdom), 2008
Paperback, 288 pages






