Customer services
Engeseth Stefan:
One
A Consumer Revolution For Business
Marshall Cavendish (United Kingdom), 2008
Paperback, 240 pages
Ryals Lynette:
Managing Customers Profitably
John Wiley And Sons Ltd (United Kingdom), 2008
Hardback, 384 pages
Price Bill, Jaffe David:
The Best Service Is No Service
How To Liberate Your Customers From Customer Service, Keep Them Happy, And Control Costs
John Wiley And Sons Ltd (United Kingdom), 2008
Hardback, 336 pages
Dijulius John R.:
What's The Secret?
To Providing A World-Class Customer Experience
John Wiley And Sons Ltd (United Kingdom), 2008
Hardback, 336 pages
Wong Tom, Kao Liz:
Salesforce.Com For Dummies
3 Rev Ed
John Wiley And Sons Ltd (United Kingdom), 2008
Paperback, 408 pages
Scott Joel, Lee David, Weiss Scott:
Microsoft Dynamics Crm 4 For Dummies
John Wiley And Sons Ltd (United States), 2008
Paperback, 408 pages
Fredricks Karen S.:
Sugarcrm For Dummies
John Wiley And Sons Ltd (United Kingdom), 2008
Paperback, 360 pages
Anderson Henrik, Ritter Thomas:
Inside The Customer Universe
How To Build Unique Customer Insight For Profitable Growth And Market-Leadership
John Wiley And Sons Ltd (United Kingdom), 2008
Hardback, 300 pages








