Customer services
Peppers Don, Rogers Martha:
Rules To Break And Laws To Follow
How Your Business Can Beat The Crisis Of Short-Termism
John Wiley And Sons Ltd (United Kingdom), 2008
Hardback, 320 pages
Qiang Niu, Wolff Martin:
Dissatisfied Customers
Chinese Business Institute Students Speak Out
Nova Science Publishers Inc (United States), 2009
Paperback, 119 pages
Ford Lisa, Mcnair David, Perry William:
Exceptional Customer Service
Exceed Customer Expectations To Build Loyalty And Boost Profits
2 Rev Ed
Adams Media Corporation (United States), 2009
Paperback, 224 pages
Fisk Peter:
Customer Genius
John Wiley And Sons Ltd (United Kingdom), 2009
Hardback, 406 pages
De Azevedo Abaete, Pomeranz Ricardo:
Customer Obsession
How To Acquire, Retain, And Grow Customers In The New Age Of Relationship Marketing
Mcgraw-Hill Education - Europe (United States), 2008
Paperback, 240 pages
Beemer C.Britt, Shook Robert L.:
Customer Rules
The 14 Indispensible, Irrefutable, And Indisputable Qualities Of The Greatest Service Companies In The World
Mcgraw-Hill Education - Europe (United States), 2008
Hardback, 352 pages
Harwood Tracy, Broderick Anne J, Garry Tony:
Relationship Marketing
Mcgraw-Hill Education - Europe (United States), 2008
Paperback, 264 pages
Hoekstra Susan J.:
The Service Journey
Aventine Press (United States), 2009
Paperback, 148 pages






