Customer services
Bell Chip R., Patterson John R.:
Take Their Breath Away
How Imaginative Service Creates Devoted Customers
John Wiley And Sons Ltd (United Kingdom), 2009
Hardback, 304 pages
Brown Michael:
Stop Putting Prisoners On The Frontline And Calling It Customer Service
Acanthus Publishing (United States), 2009
Cd-rom
Sharp Linda:
Customer Relationship Intelligence
A Breakthrough Way To Measure And Manage Sales And Marketing
Querencua Publishing (United States), 2009
Paperback, 216 pages
Turner Colin:
Secret Service
Licence To Thrill Your Customers
21St Century Books Uk Ltd (United Kingdom), 2009
Paperback, 208 pages
Egan Angi:
Initial Lust
The Key To Visual Communication And Brand Marketing
Word4Word (United Kingdom), 2009
Paperback, 96 pages
Egan Angi:
Espresso Yourself
The Taste Of Your Brand
Word4Word (United Kingdom), 2009
Paperback, 96 pages
Livingston Bob, Calhoun David:
How You Do... What You Do
Create Service Excellence That Wins Clients For Life
Mcgraw-Hill Education - Europe (United States), 2008
Paperback, 282 pages
Barrera Rick:
Overpromise And Overdeliver
How To Design And Deliver Extraordinary Customer Experiences
Portfolio (United States), 2009
Hardback, 240 pages





