Customer services
Charan Ram:
What The Customer Wants You To Know
How Everybody Needs To Think Differently About Sales
Portfolio (United States), 2008
Hardback, 156 pages
Bailey Keith, Leland Karen:
Customer Service In An Instant
60 Ways To Win Customers And Keep Them Coming Back
Career Press (United States), 2008
Paperback, 160 pages
Raab Gerhard, Ajami Riad A., Gargeya Vidaranya B., Goddard G.Jason:
Customer Relationship Management
A Global Perspective
Gower Publishing Ltd (United Kingdom), 2008
Hardback, 180 pages
Bradley Sally:
S/Nvq Level 2 Customer Service
2 Rev Ed
Pearson Education, Oxford (United Kingdom), 2007
Paperback, 336 pages
Tisch Jonathan, Weber Karl:
Chocolates On The Pillow Aren'T Enough
Reinventing The Customer Experience
John Wiley And Sons Ltd (United Kingdom), 2007
Hardback, 272 pages
Bell Chip R., Zemke Ron:
Managing Knock Your Socks Off Service
2 Rev Ed
Amacom (United States), 2007
Paperback, 224 pages
Evenson Renee:
Award-Winning Customer Service
Amacom (United States), 2007
Paperback, 232 pages
Kean David, Cowpe Chris:
How To Win Friends And Influence Profits
How To Grow Your Clients And Increase Your Profits
Cyan Books (United Kingdom), 2008
Hardback, 160 pages






