Customer services
Michelli Joseph:
The New Gold Standard
5 Leadership Principles For Creating A Legendary Customer Experience Courtesy Of The Ritz-Carlton Hotel Company
Mcgraw-Hill Education - Europe (United States), 2008
Hardback, 224 pages
Berry Leonard L., Seltman Kent D.:
Management Lessons From Mayo Clinic
Inside One Of The World's Most Admired Service Organizations
Mcgraw-Hill Education - Europe (United States), 2008
Hardback, 256 pages
Livingston Bob:
How You Do... What You Do
Create Service Excellence That Wins Clients For Life
Mcgraw-Hill Education - Europe (United States), 2008
Paperback, 282 pages
Cutting Donna:
The Celebrity Experience
Insider Secrets To Delivering Red Carpet Customer Service
John Wiley And Sons Ltd (United States), 2008
Hardback, 226 pages
Price Bill, Jaffe David:
The Best Service Is No Service
How To Liberate Your Customers From Customer Service, Keep Them Happy, And Control Costs
John Wiley And Sons Ltd (United States), 2008
Hardback, 336 pages
Dijulius John R.:
What's The Secret?
To Providing A World-Class Customer Experience
John Wiley And Sons Ltd (United Kingdom), 2008
Hardback, 336 pages
Scott Joel, Lee David, Weiss Scott:
Microsoft Dynamics Crm 4 For Dummies
John Wiley And Sons Ltd (United States), 2008
Paperback, 408 pages
Cook Sarah:
Customer Care Excellence
How To Create An Effective Customer Focus
5 Rev Ed
Kogan Page Ltd (United Kingdom), 2008
Paperback, 288 pages








