Customer services
Blanchard Kenneth H., Bowles Sheldon:
Raving Fans
Revolutionary Approach To Customer Service
Harpercollins Publishers (United Kingdom), 1998
Paperback, 160 pages
Rowson Pauline:
Successful Customer Service
Get Brilliant Results Fast
Crimson Publishing (United Kingdom), 2009
Paperback, 224 pages
Quinn Senator Feargal:
Crowning The Customer
How To Become Customer-Driven
4 Rev Ed
O'Brien Press Ltd (Ireland), 2005
Paperback, 160 pages
Mitchell Jack:
Hug Your Customers
Love The Results
Penguin Books Ltd (United Kingdom), 2004
Paperback, 304 pages
Bradley Sally:
S/Nvq Level 2 Customer Service
2 Rev Ed
Pearson Education, Oxford (United Kingdom), 2007
Paperback, 336 pages
Cooper Frank:
The Customer Signs Your Paycheck
Mcgraw-Hill Education - Europe (United States), 2009
Paperback, 240 pages
Gee Jeff, Gee Val:
Super Service / Completely Revised And Expanded
Seven Keys To Delivering Great Customer Service...Even When You Don'T Feel Like It!...Even When They Don'T Deserve It!,
2 Rev Ed
Mcgraw-Hill Education - Europe (United States), 2009
Paperback, 240 pages
Harris Elaine K.:
Customer Service
A Practical Approach
International Ed Of 5Th Revised Ed
Pearson Education (Us) (United States), 2009
Paperback, 192 pages







